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FAQs

DO YOU OFFER FABRIC SAMPLES?

Yes, I do!  Please use the contact us form to request a sample.  Please include the title of the fabric you'd like (for example: Black Pillow Cover Mud Cloth Pillow) and your shipping address.

HOW DO I MEASURE MY PILLOW INSERT?

The best way to measure your insert is straight across the middle of the insert, from side seam to side seam.  For best results, use a piece of string or flexible tape.  Do not measure from corner to corner!  If you have any sizing or measurement questions, please feel free to contact us.  

WHAT IS YOUR RETURN POLICY?

I gladly accept returns, exchanges, and cancellations.  Please contact me within 14 days of delivery for return instructions.  All returns must be received within 30 days and return shipping costs are the buyer's responsibility.

WHAT IS YOUR SHIPPING METHOD?

All orders ship by United States Postal Service (USPS) First Class Mail or Priority Mail.  

WHAT ARE YOUR SHIPPING TIMES?

Each pillow cover is handmade to order after the order is placed.  I strive to ship all orders within 3 business days.  Your order should arrive within 5-10 business days after the order is placed.  I ship directly from my sewing studio in San Diego, California.

DO YOU SELL INSERTS?

Unfortunately I don't sell pillow inserts at this time.  They can be purchased online or at your local home store.

DO YOU TAKE CUSTOM ORDERS?

Yes, I do!  Please use the contact us form to request a custom size or feature.